Support

Please check the frequently asked questions first; if your issue isn't resolved, contact us below.

Frequently Asked Questions (FAQ)

What kind of service is Cron?

Cron is an AI creation studio that builds websites and online-store pages from a single sentence and generates AI videos and images. Your website is hosted at a public URL right away, ready to share.

How do I create a website?

On the home screen or the "AI Website" menu, describe the site you want in a sentence and the AI builds it. Afterwards you can keep editing by chatting — e.g. "change the button color".

What are credits and what are they for?

Credits (1P = KRW 1) are prepaid currency used for paid features such as website creation/editing and AI video/image generation. You can top up in "Credits", and paid subscription plans include monthly credits.

How do payments and refunds work?

Payments are processed by card via the payment gateway (KG INICIS); displayed prices include VAT. The unused balance of paid credits is refundable, and subscriptions can be cancelled anytime — billing stops from the next billing date. See the Refund Policy.

How do I cancel my subscription?

Use "Request cancellation" in the banner on the subscription page, or the 1:1 inquiry form on this page. Benefits remain until the end of the period you already paid for.

Can I change my site address or connect my own domain?

Yes. In the site dashboard you can pick a custom subdomain, or connect a domain you own.

How do I delete my account?

You can delete your account via "More → Delete account". On deletion, your account and usage records are permanently deleted and cannot be recovered. If you have remaining paid credits, please request a refund before deleting.

How is my personal data protected?

Passwords are stored in a non-decryptable form, and HTTPS encryption is applied across all communications. For details, see the Privacy Policy.

I found inappropriate content.

Please report inappropriate content, including child-safety concerns, via the reporting channel or the inquiry form below. We review and act promptly.

1:1 Inquiry

Fill out the form below and we'll reply to the email you provide.

Email: aibridgeco@gmail.com · Privacy Policy · Child Safety Standards